How to reach support
Use the contact form and select the category closest to your question, or email Devory directly.
Support
Getting help with Devory
Devory is a small, actively developing team. Support today is handled directly rather than through a large ticketing system — here is exactly how it works.
Open contact form
Account and access issues
Devory does not yet have open public sign-up. If you are part of the internal pilot and have an access problem, use the contact form and mention your organisation.
Billing support
No paid subscriptions exist yet, so there is no billing support to provide today. This will be added once paid plans launch — see the pricing page.
Support FAQ
How do I get help with Devory today?
Use the contact form and select the category that matches your question. Devory is in active development, so response times can vary while the team is small.
Is there a guaranteed response time?
Not yet. Devory does not publish a guaranteed service-level response time for the current stage of the product. This will be revisited as support operations mature.
What do I do if I think I found a security issue?
Use the contact form and select the Security category so it reaches the right people. See the Security page for more detail on responsible reporting.
Where do billing questions go once subscriptions launch?
Billing questions will be handled through the same contact channel, using the Support or Billing category once that option is enabled.